RocketReach lets sales teams and recruiters look up work email addresses and phone numbers for millions of professionals. If yours is listed, here is how to ask RocketReach to remove your profile.
RocketReach is a US company based in Washington State. It says it collects information from publicly available online sources, including social media, as well as from partners and data brokers.
Some companies ask for proof of identity before acting on a request. Under UK law, a company can ask for information it reasonably needs to confirm who you are, but it should not ask for more than that. In our own pilot sweep, RocketReach confirmed deletion within two days.
Your name, work email address and direct phone number are personal data. You have an absolute right to object to their use for direct marketing, and in many cases a right to have them erased. Companies based outside the UK can still be subject to UK data protection law when they process the details of people in the UK.
Use the opt-out or profile removal option linked from RocketReach's privacy policy, enter your details so it can find your profile, then follow the link in the confirmation email and choose to remove your profile.
It must normally respond within one calendar month under UK law. In our own pilot sweep, RocketReach confirmed deletion within two days.
RocketReach says it collects information from publicly available online sources, including social media, as well as from partners and data brokers.
A company can ask for information it reasonably needs to confirm who you are, but it should not ask for more than that. If a request for documents seems excessive, ask what is needed and why.
RocketReach is one of many. ColdStop Pro sends formal requests to RocketReach, ZoomInfo, Apollo, Lusha, Cognism and more than 20 other sales databases on your behalf, deals with the replies, follows up with any that do not respond, and reports every outcome. Plans start at £29.
See our plans, read how it works, or see our guide to removing your details from sales databases.
ColdStop Pro is not affiliated with RocketReach. RocketReach may change its process; check its privacy policy for the latest details. This guide is general information, not legal advice.